Privacy Policy

Privacy Policy

Last updated: 22 October 2026

1. Who We Are

This website is operated by Measured Detail, a furniture design and making business based in the United Kingdom.

In this policy, “we”, “us” and “our” refer to Measured Detail.

We are responsible for handling your personal information in accordance with applicable data protection laws.

2. Information We Collect

We may collect the following information when you contact us or enquire about our furniture and design services:

  • Contact details: your name, email address, telephone number and address.

  • Project information: details of your furniture requirements, measurements, preferences, budget and project discussions.

  • Images and design information: photographs of your space, drawings, plans and other files you choose to share with us.

  • Order and payment information: details needed to prepare quotations, manage orders, arrange delivery and maintain financial records.

  • Website information: technical information about how you use our website, depending on the cookies and analytics tools in use.

Please avoid sending personal information that is not needed for your enquiry.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and discuss potential projects.

  • Develop furniture designs, prepare visualisations and provide quotations.

  • Arrange consultations, measurements, manufacture, delivery and installation.

  • Manage orders, payments and customer communications.

  • Maintain business and financial records.

  • Operate, maintain and improve our website.

  • Meet legal obligations and protect our legitimate business interests.

We only use personal information where we have a valid legal basis to do so. Depending on the circumstances, this may include taking steps towards a contract, fulfilling a contract, complying with a legal obligation or pursuing a legitimate interest.

Where we rely on consent, you can withdraw it at any time.

4. How We Store and Share Information

We do not sell your personal information.

We may share relevant information with trusted service providers where necessary to run our business. These may include website hosting providers, email services, design or file-sharing platforms, payment providers, accountants and delivery or installation partners.

For example, we may need to share project measurements or design details with a manufacturing partner to produce your furniture.

We only share information where appropriate for the relevant purpose and take reasonable steps to protect it.

We may also disclose information where required by law or where necessary to establish or defend legal claims.

5. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Enquiry and project information may be retained for a reasonable period to manage discussions and potential work. Customer, order and financial records may need to be kept longer to meet legal, accounting and tax requirements.

When information is no longer needed, we will take reasonable steps to delete it securely or anonymise it.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to make the site function properly and, if enabled, to understand how visitors use it.

Where non-essential cookies are used, we will request consent where required by law. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

The specific cookies used will depend on our website platform and any analytics or third-party services we enable.

7. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Your Rights

Under applicable data protection law, you may have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Request that we delete your information in certain circumstances.

  • Ask us to restrict or object to certain uses of your information.

  • Request a portable copy of certain information.

  • Withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exemptions.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you are concerned about how your personal information is handled. Guidance is available at ico.org.uk.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies before sharing personal information with them.

10. Changes to This Policy

We may update this policy to reflect changes to our business, website or legal obligations. The latest version will be published on this page with the updated date.

11. Contact

If you have any questions about this Privacy Policy or how Measured Detail handles your personal information, please contact us through the contact form on our website.